BELL·SUPPORT
Boxing Timer · BELL Rounds — service & assistance

Questions, problems, ideas — write to us.

BELL is built by a small independent shop. Every support email is read and answered by the people who machined the app — usually within 48 hours, often the same day.

— Contact

Email: ankit@utenx.com
Response time: within 48 hours, Monday–Saturday.

So we can help fast, please include: your iPhone model, iOS version, the app version (shown on the flip side of the machine under ABOUT), and what you expected to happen versus what happened.

Email support

— Frequently asked
How do I start, pause, or end a session? Press the red START plunger to begin. While the clock runs the plunger reads PAUSE — press and hold it briefly to pause (a quick smack won't stop your round). To end early, pause first, then tap END SESSION. Ending is always two motions, by design.
Will the bells ring with the phone locked or in my pocket? Yes. The clock runs on absolute time and the bells play through locks, backgrounding, and your music. If iOS ever terminates the app mid-session, scheduled system alarms carry the remaining bells through — including in Silent mode on iOS 26 and later.
How do I restore my BELL PRO purchase? Flip the machine over and open the BELL PRO plate, then tap RESTORE PURCHASES. Make sure you're signed into the same Apple Account that bought it. BELL PRO is a single lifetime purchase — no subscription, nothing renews.
How do I see the tutorial again? Tap the small ? next to the nameplate on the front of the machine, then choose the guided tour from the operator's card.
Where is my data stored? On your phone, and nowhere else. BELL has no account, no analytics, and no server. Your rounds and work time live only in the on-device session log. See the privacy policy.